IT Experts shop, located at Leopoldlaan 41, 9900 Eeklo, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://shop.itexperts.be 
Leopoldlaan 41,
9900 Eeklo 
+32 9 395 04 04

Yves Accoe is the Data Protection Officer of IT Experts shop. He / she can be reached via privacy@itexperts.be

Personal data we process

IT Experts shop processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you can find an overview of the personal data that we process :

  • First and last name
  • Address data
  • Telephone number
  • E-mail address
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Data about your activities on our website
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internetbrowser and device type

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at privacy@itexperts.be and we will remove this information.

For what purpose and on what basis we process personal data

IT Experts shop processes your personal data for the following purposes:

  • Handling your payment
  • Sending of our newsletter and / or advertising brochure
  • Being able to call or e-mail you if this is necessary to be able to perform our services
  • Inform you about changes to our services and products
  • Offer you the possibility to create an account
  • To deliver goods and services to you
  • IT Experts shop analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.
  • IT Experts shop also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

IT Experts shop does not make decisions based on automated processing about issues that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (such as an IT Experts shop employee) among them.

How long we keep personal data

IT Experts shop does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected.

Sharing of personal data with third parties

IT Experts shop does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. IT Experts shop remains responsible for these processes.

Cookies, or similar techniques, that we use

IT Experts shop uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. IT Experts shop uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements

On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them.

You can opt out of using cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and / or social media companies. Overview:

Cookie: Googly Analytic 
Name: _utma
Function: Analytical cookie that measures website visits
Retention period: 2 years

View, modify or delete personal data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

If you want to make use of your right to object and / or the right to data transferability or if you have other questions / comments about data processing, please send a specified request to privacy@itexperts.be.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. This is to protect your privacy. IT Experts shop will respond to your request as quickly as possible, but in any case within four weeks..

How we protect personal data

IT Experts shop takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there is evidence of abuse, please contact our customer service or via privacy@itexperts.be